There is little doubt that social media is truly revolutionary, the 400 million users of Facebook, the glitterati-twitterati and the numerous bloggers who found celebrity by dint of their blogs, they will attest to that. Hence, as a small business, you will want to take advantage of this concept and try to get as much benefit out of it as possible, which in this case is marketing. While trying to do so, you would want to also ensure that you don’t come across as a desperate company that is bent upon hooking customers every possible way. The trick is to maintain a fine balance between marketing and creating brand awareness, without overwhelming them.

Here is a checklist that will help you work out a social media plan relevant to your business and also guide you in your efforts to execute it.

Know What You Want From Social Media: On social media, brand awareness can go in either direction. If your social media plans don’t pan out, you can end up with a lot of unwelcome negative publicity on your hand. So, be clear about what you want to use the platform for, and how you intent to achieve it. Do you want to use it as an instrument to gauge customer reaction, or would you rather use it as a forum your customers can use to air their views and grievances? Unless you are clear about your expectations, your social media plan in all likelihood will remain a haphazard exercise that will leave you with zero ROI.

Test The Waters: if you are one of those people, still mildly bewildered by the very idea of Social Media (really, there is no shame in admitting it), my advice to you will be to take things slow. Pushing too much promotional information into their followers’ signal stream is a mistake that most businesses new to the space end up doing. You can start by building a blog or creating profiles in the more prominent social sites to touch base with your customers, then slowly ease into your interaction model. The goal is to lure in potential customers and familiarize them with the product, try not to go trigger happy (or more specifically in some cases, tweet happy), and inundate your followers with messages they’ll be forced to label ‘junk’. Read the rest of this entry »

The other shoe has dropped. Google has officially made a foray into the realm of social networks. (No, now is not a good time to bring up Wave, which Sergey insists is a success – yeah, whatever you say, Sergey.) On 9 February 2010, they unveiled Google Buzz – “a Google approach to sharing”. And apparently, the only solution for the problem of ‘oversharing’ of social expressions on the web. It is but the natural course of events, considering Google’s we-need-to-have-a-finger-in-every-pie attitude. And web domination is not (quite) web domination without a social networking tool.

Coming back to the topic at hand, what exactly is Buzz? From what I can see, it is a robust, not to mention ambitious, email application masquerading as a social networking platform, which also doubles as an aggregator – of status updates, images, videos and links – all in the name of social curation.

Now, how does it work? In a clever move that almost makes up for the mess that is Wave, Google has released Buzz directly into Gmail. So, the next time you log in to your account (this is when I interrupt myself  to say that only Gmail users get to use Buzz), you may just find yourself with a spanking new Google Buzz account. No need to sign up anew, no installation of any kind required. Just click on the Buzz tab beneath the Inbox tab and you can get Buzzing. As Google reports on their official Buzz page, they are still in the process of rolling out this service, and it may take a couple of more days before it is active in all Gmail accounts.

When Buzz is active in your account, you’ll be taken to such a page when you log in.

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Over the past few months, some important changes have been underway at Facebook. Some are already noticeable when one visits the site, but there are others yet to become apparent. If you have no idea what I am talking about, come a little closer, I’ll tell you, “Facebook’s ditching its regional networks!” (I know, it’s no scoop, but did you really see that coming? If you subscribe to the Facebook blog, you probably did.)

My reaction to this revelation, though, is largely that of indifference, it doesn’t affect me one way or another. Probably because my activities on Facebook have never been network based, I have always taken care to set my privacy settings at ‘Only Friends’, which ensures that only the people on my friend list have access to my profile and the contents. And to be honest, except for the fact that it could possibly indicate the geographical location of a user, I’ve found the concept of regional network rather useless. In my defense, even Facebook admits (sort of) that these networks turned out to be pretty useless, apparently only 50 percent of the users ever joined regional networks.

Facebook first mentioned of a change in status quo in their 03 June post on their blog:

“…To make the site easier to understand, we’re taking the first step towards removing these regional networks…since they did not adequately reflect a world where people choose exactly the audience with whom they wish to share…made sense for those who wanted to be more open when Facebook was small, but they lost their utility as the site became global…”

In addition to frequently publishing posts regarding the matter on their blog, over the months, they have also maintained an active discussion thread for users to comment, air views and give suggestions.

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5th November ’08 was a historical day for the U.S & the world for more than one reason.

First, it was the election of the first ever African-American President, Barack Hussain Obama.

Second, and perhaps a bigger change over the long term was the crowning of the Internet as the king of all political media. It marked the end of an era of television that started with John F. Kennedy & the beginning of the Internet Presidency.

Obama & his team did a commendable job in coming up with an optimum mix of offline & online mode of election campaigns. The telling difference between him and the other was that he made his presence felt not only on television but also on the Internet.

Here are the 3 amazing tactics that Obama so effectively used to get himself to the White House:

1. Online Fund raising: With the great number of people online, there was a huge opportunity for funds to be raised on the net. The Obama team recognized this and realized that it would be easier for people to make donations online and with a sum of money they would be comfortable with. This strategy appealed to many and resulted in 94% of the funds coming in sums of $200 & less. A million little donors became the way forward.

This way, the Obama campaign was not dependent on a few rich people who would donate only to get some influence in the government. But instead, successfully reached out to the common man through the Internet, which helped them raise a little over a whopping $600 million in contributions, which poured in from over 3 million donors.

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